Frequently Asked Questions

  • 1
    I was looking for novelties based in the United States, Canada and other areas. Do you offer those?

    Yes we do. For US, Canada and Offshore novelties please visit our US dedicated novelty site BNUS
  • 2
    How many transactions will fit on one single page for one month only at the standard price?

    All statements are different but normally between 15 to 20 transactions per single page.
  • 3

    How to place an order or request?

    To place an order and get an accurate quote you need to go to our Order Form Page and fill the appropriate form. You can also watch our Video Guide to learn more about our services and how it works.
  • 4

    How long does it take to have my order ready and how to speed up an order for returning customers?

    We issue orders within 2 business days after payment is cleared at our end. For returning customers (specially those outside the UK) and to help to cut clearance waiting times, we do offer a credit line facility where customers can make bulk payments in advance to use for future orders which reduces waiting times significantly.
  • 5

    Can I receive my order digitally (via email)?

    Yes we can send it via email. There is an option to select at the order form where you can opt for a digital delivery instead.
  • 6

    What if the bank I need does not show on the list while filling the order form?

    In that case select "other" when filling the order form which also allows you to attach a sample.
  • 7

    Can I view some samples before placing an order?

    Yes you can view samples at our samples page. Note that not all our products are displayed at our sample page. To view a full list of our available bank novelties please visit the products' page.
  • 8

    Which forms of payment do you accept?

    We accept Bitcoin only as method of payment. We do not process credit/debit cards due to data protection and customer privacy reasons.
  • 9

    What is your postal delivery methods?

    For the UK postal orders are sent first class signed for at no extra charge. For special delivery (next day guaranteed) there is a £5 extra charge. International postage is sent signed for via Air Sure Royal Mail service or any other signed for equivalent service at our description.
  • 10
    What if I need a different product which does not fit any of the order forms available?

    In that case please fill out the other projects order form.
  • 11

    How do you guarantee my privacy and the security of my data?

    Our terms and conditions abide under the data protection act and we do delete all customer data from our databases after 72 hours of order being issued.
  • 12

    How long have you been in the industry?

    We have been issuing novelties since 2006. We deal with both new and returning customers.

We have only placed the most asked questions on this page. If you have any other question not addressed here please feel free to ask and we will answer as soon as possible.